version of December 30, 2023

Attention - disclaimer

Please read these terms and conditions carefully before using the online services offered by PIRAMIDE.

These general conditions define the conditions and legal obligations related to the subscription of the services offered and provided by the company PIRAMIDE from the website accessible from the address
https://piramide-ceintures.fr/ (hereinafter referred to as "the website ").

Any use and / or use of the services offered by PIRAMIDE to users implies the unconditional acceptance of these terms and conditions. The sole fact of using these services implies the acceptance of these terms and conditions, which the user of the website expressly declares and recognizes.

The use of the service is exclusively reserved for people able to sign contracts in French law.

1 - Price

A - The prices of our products are indicated in euros all taxes included and excluding the cost of processing and shipping. The shipping costs mentioned do not exclusively cover the cost of the mailing but also the costs of preparation and processing of the order. It may therefore be the price of the shipping costs indicated on the package differs from the shipping costs charged to the order.

B - For all products shipped outside the European Union and in the DOM-TOM, customs duties or other local taxes or import duties or state taxes may be payable. These amounts are the responsibility of the customer and are his full responsibility both in terms of declarations and payment to the competent authorities.

C - PIRAMIDE reserves the right to modify its prices at any time but the products will be invoiced on the basis of the rates in force at the time of the validation of your order.

D - The products remain the property of PIRAMIDE until full payment of the order.

2 - Validation

You declare to have read and accepted these Terms of Sale before placing your order. Validation of your order is therefore acceptance of these Terms of Sale.

3 - Availability

PIRAMIDE offers both retail and wholesale sales. As a result, PIRAMIDE offers discounts reserved for professionals.

PIRAMIDE reserves the right to refuse orders for the same product in large quantities if our stocks do not allow us to proceed with the order.

Our products are available as long as they are visible on the site. In the event of unavailability of product after placing your order, we will notify you by email, and you will then offer the choice between the refund of your order or the replacement of unavailable products or products of our other products. catalog or a deferred shipment of your order.

4 - Delivery

A - General

The products are delivered to the delivery address indicated during the ordering process. Shipping is done within 48 business hours of ordering, subject to availability. Delivery times are generally 2 working days in mainland France, from the dispatch of the order, except in cases of force majeure (strikes, terrorist acts, wars, natural disasters and weather, ...).

In case of payment by check, the order will be shipped upon receipt of the check by us.

B - Reserves

You must notify the carrier and PIRAMIDE of any reservations about the delivered product (for example: damaged package, already open ...). According to the cases defined in article 9 below, you can benefit from the conditions of exchange and refund provided for in this article.

C - Responsibilities

Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area. The risks are the responsibility of the purchaser from the moment the products left the premises of PIRAMIDE.

PIRAMIDE can not be held responsible for any loss or theft of your package during transport. No compensation other than that provided for in the carrier's general conditions, nor compensation may be required ...

For Colissimo deliveries, the status available on
http://www.colissimo.fr/suivi will prevail. If the status indicates that the package is lost by the Post Office or damaged, PIRAMIDE will then take charge of the new shipment of your package.

D - Misdirected delivery details

If a parcel could not be delivered to you because the address of delivery filled is incorrect or incomplete, your parcel is then automatically returned to our warehouse. In this case, we propose to resend the order by paying you a shipping fee or we offer you the refund of your order excluding shipping costs.

5 - Payment

The payment is made online, at the time of the order, by credit card by the payment module of LCL bank or by PayPal.

VISA and EUROCARD MASTERCARD bank cards (except E-cards) are accepted.

The transactions carried out by credit card on  https://piramide-ceintures.fr/ are secured. All information exchanged to process the payment (16-digit card number, expiry date, visual cryptogram) are encrypted using the SSL protocol. This data can not be detected, intercepted or used by third parties. Nor are they stored on our computer systems.

Purchases paid by credit card (VISA and MASTERCARD) can be secured by the 3D Secure control system. When you pay your order by credit card, if your bank adheres to the secure payment program "Verified by Visa" or "Secure Code Mastercard", after clicking on "Order and pay", you may see a new screen, you inviting to identify you, for example, with a code received by sms.

At no time, the sums collected can not be considered as a deposit or installments.

Whatever the method of payment, the details used are not saved.

6 - Security

Our site use security system via the SSL encryption process.

7 - Right of withdrawal

A - CIn accordance with the legal provisions in force, you have a period of 14 days from the receipt of your products to exercise your right of withdrawal from PIRAMIDE without having to justify reasons or to pay a penalty.

In case of exercise of the right of withdrawal within the aforementioned period, only the price of the product (s) purchased and shipping costs will be refunded; return costs remain your responsibility.

Returns are to be made in their original condition and complete (including packaging) and accompanied by a copy of the invoice. Attention: we do not accept returns by registered mail.

You will receive a notification upon receipt of the returned package, and the refund will be made within 30 days.

This right of withdrawal does not apply to personalized products, in accordance with Article L121-20-2 of the Consumer Code.

B - Return address: the products are sent back to PIRAMIDE, 41 rue Meslay, 75003 PARIS - FRANCE.

8 - Conformity of products

We are committed to refunding or exchanging products delivered defective, damaged or damaged or not corresponding to your order.

In this case, we thank you kindly to report in detail by e-mail to
contact.piramide@gmail.com and send us a photo of the article concerned.

We will then ask you to return the product (s) and PIRAMIDE will proceed, at your option, to the exchange or refund of the product or products.

The return costs will be refunded within the limit of 4.99 € (Colissimo rate effective 01/01/2024) on presentation of receipts.

In any case, you benefit from legal guarantees of conformity and hidden defects, in accordance with the legal provisions in force. The stipulations of this article do not prevent you from benefiting from the right of retraction provided for in article 7.

9 - Refund

Refunds of products in the cases referred to in Articles 7 and 8 shall be made as soon as possible and at the latest within 30 days of the date on which the right was exercised.

The refund will be made on the proposal of PIRAMIDE by credit on the bank account of the customer or by check sent to the name of the customer who placed the order and to the billing address.

10 - Intellectual property

All texts, comments, works, illustrations, works and images reproduced or represented on the PIRAMIDE website are strictly reserved under copyright and intellectual property rights and for the whole world.

Any reproduction or total or partial representation of the PIRAMIDE website or all or part of the elements found on the PIRAMIDE website is strictly prohibited.

11 - Responsability

The products offered are in accordance with the French legislation in force. The responsibility of PIRAMIDE can not be engaged in case of non-compliance with the legislation of the country where the product (s) is (are) delivered.

12 - Applicable law

This contract is subject to the French legislation in force.

In case of dispute, the French courts will be competent.

13 - Nominative information

A - Information and data concerning you are necessary for the management of your order and our commercial relations. They can be passed on to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations and to allow us to improve and personalize the services we offer and the information we send you.

In accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose personal data concerning you.

Simply write to us online or by mail to PIRAMIDE, 41 rue Meslay, 75003 PARIS, FRANCE, indicating your last name, first name, e-mail address and if possible your customer reference.

Access to your data

At any time, you have the right to recover the data you have provided on our site. For this you can go to your customer area by connecting to the site. Then click on "Export my data" to automatically download a copy of your personal data in a pdf or csv file.

Request for correction and deletion

You have the right to modify any personal information on the "My Account" page. For any other request you may have regarding the rectification and / or deletion of your personal data, please contact us via our contact form. We will review your request and respond as soon as possible.

B - Depending on your choices made during the creation or consultation of your account, you may receive offers from our company, as indicated during the creation of your account. If you do not want it any more, you can ask us at any time.

14 - Address and registered office

41, rue Meslay
75003 PARIS

Tel : +33 1 42 71 65 67

E-mail : contact.piramide@gmail.com

N° SIRET : 404 957 193 00026
N° déclaration CNIL : 2106876